Privacy Policy

Last updated: 27 August 2026

This Privacy Policy explains how SIA NovaCore. (“we”, “us”, “our”, or the “Controller”) collects, uses, discloses, and protects personal data when you visit partners@powersnus.eu (the “Website/Store”), create an account, place an order, contact us, or otherwise use our services (together, the “Services”).

For the purposes of this Privacy Policy, “you” means any user of the Services.

1) Data Controller

SIA NovaCore (“Seller”, “we”, “us”, “our”)
Baltezera iela 12A-10, Riga, LV-1024, Latvia

Reg. No.: 40203688211

Email: partners@powersnus.eu

2) Changes to This Privacy Policy

We may update this Privacy Policy from time to time (for example, to reflect changes in our practices, technologies, or legal requirements). The updated version will be published on the Website with a new “Last updated” date.

3) What Personal Data We Collect

Depending on how you use the Services, we may collect the following categories of personal data:

A) Data you provide to us

  • Contact details (e.g., name, email address, phone number if provided)
  • Billing and shipping details (e.g., address, recipient details)
  • Account details (e.g., login credentials and account settings if you create an account)
  • Order details (e.g., products purchased, order history, invoices)
  • Communications (e.g., emails and messages you send to customer support)
  • Business details (if applicable), such as company name, business address, and tax identifiers provided during checkout or account setup

B) Data collected automatically

  • Technical data such as IP address, browser type, device information, approximate location (derived from IP), language settings
  • Usage data such as pages viewed, clicks, time spent on pages, and interactions with the Website
  • Cookies and similar technologies data (see Section 7)

C) Data received from third parties

  • Payment confirmation and fraud-prevention signals from payment providers
  • Delivery status and tracking-related events from carriers/logistics partners
  • Limited analytics/measurement data from service providers supporting our Website functionality

4) How We Use Personal Data

We use personal data for the following purposes:

  • To provide and operate the Services (processing orders, payments, delivery, customer service)
  • To manage accounts (creating and maintaining your account, authentication, security)
  • To communicate with you (order updates, service messages, responding to inquiries)
  • To comply with legal obligations (accounting, tax, regulatory requirements)
  • To protect our Services and prevent abuse (security, fraud prevention, dispute handling)
  • To improve the Website and Services (analytics, performance monitoring, troubleshooting)
  • Marketing and promotional messages (only where permitted by law and/or based on your consent or preferences, if required)

5) Legal Bases for Processing (GDPR)

We process personal data under one or more of the following legal bases:

  • Contract: processing is necessary to perform a contract with you or take steps at your request before entering a contract (GDPR Art. 6(1)(b))
  • Legal obligation: processing is necessary to comply with legal obligations (GDPR Art. 6(1)(c))
  • Legitimate interests: processing is necessary for our legitimate interests (e.g., security, fraud prevention, service improvement, defending legal claims), provided your rights do not override those interests (GDPR Art. 6(1)(f))
  • Consent: where required, we process certain data based on your consent (GDPR Art. 6(1)(a)); you may withdraw consent at any time

6) How Long We Keep Personal Data (Retention)

We keep personal data only for as long as necessary for the purposes described above, including:

  • the duration of our relationship with you and to fulfill orders and provide support
  • the period required by applicable accounting and tax laws
  • as needed to establish, exercise, or defend legal claims (limitation periods)

When personal data is no longer needed, we will delete or anonymize it, unless we are legally required to keep it.

7) Cookies and Similar Technologies

We use cookies and similar technologies to:

  • enable core Website functions (e.g., cart, checkout, security)
  • remember preferences (e.g., language, settings)
  • measure Website performance and improve user experience
  • support marketing/measurement (where applicable and permitted)

You can manage cookies through your browser settings. Disabling cookies may affect certain Website features.

8) Who We Share Personal Data With

We may share personal data with trusted recipients to operate the Services, including:

  • Payment providers and banks (to process payments and prevent fraud)
  • Carriers and logistics providers (to deliver orders and provide delivery updates)
  • IT and hosting providers (to run and secure the Website and systems)
  • Customer support and communication tools (to respond to inquiries and service requests)
  • Professional advisors (e.g., accountants, legal advisors) where necessary
  • Public authorities (when required by law or legal process)

We do not sell your personal data.

9) International Transfers

We may use service providers that process data outside the European Economic Area (EEA). Where such transfers occur, we use appropriate safeguards required by GDPR (for example, Standard Contractual Clauses or other lawful mechanisms).

10) Security

We implement technical and organizational measures designed to protect personal data. However, no system is completely secure. You should also protect your account credentials and notify us if you suspect unauthorized access.

11) Age Restriction (18+)

The Website and Services are intended for adults only (18+). We do not knowingly collect personal data from individuals under 18. If you believe a minor has provided us with personal data, contact us and we will take appropriate steps.

12) Your Rights Under GDPR

Subject to applicable law, you may have the right to:

  • access your personal data
  • rectify inaccurate or incomplete data
  • delete your data
  • restrict processing
  • object to processing based on legitimate interests
  • data portability
  • withdraw consent (where processing is based on consent)

To exercise your rights, contact: partners@powersnus.eu
We may request information necessary to verify your identity.

13) Complaints (Supervisory Authority)

If you have concerns, we encourage you to contact us first. You also have the right to lodge a complaint with the supervisory authority:


Datu valsts inspekcija
Elijas iela 17, Latgales priekšpilsēta, Rīga, LV-1050
Latvia

14) Contact

For privacy-related questions, requests, or concerns:
partners@powersnus.eu

15) Abandoned Cart Reminders

If you add products to your cart but do not complete the order, you may leave us your e-mail address so that we can remind you about it. We only do this if you give a separate, explicit consent by ticking the relevant box – it is never pre-ticked and providing your address is entirely voluntary and not required to place an order.

If you consent, we store your e-mail address, the contents of your cart, the language of the store and the time the cart was abandoned. We use this data solely to send you no more than three reminders about that cart. A reminder may contain a discount code. We do not use an address collected in this way for a newsletter or any other marketing.

Legal basis: your consent – Article 6(1)(a) GDPR.

Retention: abandoned cart data (address, cart contents) is deleted automatically no later than 60 days after the cart was abandoned. Separately, we keep a record of the consent itself – its date, the language and the version of the wording you accepted – for 3 years from its withdrawal or expiry, as evidence required by Article 7(1) GDPR.

Withdrawing consent: every reminder contains an unsubscribe link. One click removes your address from all further reminders, permanently and across all sessions. You can also write to partners@powersnus.eu. Withdrawal does not affect the lawfulness of processing carried out before it.

We do not use this data for automated decision-making or profiling, and we do not share it with anyone beyond the e-mail service provider listed in section 8.